Privacy Policy
Effective Date: September 17, 2026
Replaces the version dated January 2022
1. Introduction
The Secure Relationship, LLC ("The Secure Relationship," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.
It applies to https://www.thesecurerelationship.com, our member areas, courses, coaching and group services, workshops, quizzes, newsletters, and our social media and podcast presence.
This policy does not apply to the separate therapy practice affiliated with Julie Menanno. Health information held by that practice is governed by its own notice of privacy practices and by applicable health privacy law, not by this policy.
2. Information We Collect
Information you give us
Contact details: name, email address, phone number, and mailing address
Account and membership information: login credentials and the memberships, courses, or groups you have access to
Purchase information: what you bought, when, and billing details. Card payments are processed by our payment processor. We receive a confirmation and the last four digits of the card, not your full card number
Scheduling information: appointment times, the coach you booked, and anything you enter in a booking form
Intake and coaching information: what you tell us in intake forms, applications, sessions, and messages about your relationship, your goals, and your circumstances
Quiz and assessment responses: your answers and results from the Attachment Style Quiz, the Coach Match Quiz, and similar tools
Communications: emails, support requests, survey responses, comments, reviews, and testimonials
Anything you share in a group: what you say in a group session, and any recording of a session you take part in
Information collected automatically
IP address, approximate location derived from it, device and browser type, and operating system
Pages viewed, links clicked, referring website, and dates and times of visits
Email engagement, such as whether an email was opened and which links were clicked
Information collected through cookies, pixels, and similar technologies. See our Cookie Policy at https://www.thesecurerelationship.com/cookie-policy
Information from other sources
Our payment processor, scheduler, and website platform pass us transaction and booking records
Social media and advertising platforms give us aggregated information about how our content and ads perform
Public information you choose to make public, for example a public comment on one of our posts
A note about sensitive information. Because of what we do, people often tell us personal things about their relationships, their families, and how they are feeling. We ask you to share only what you need to share in order to get value from the Services. Please do not send us medical records, diagnoses, government ID numbers, or full payment card numbers by email.
3. How We Use Your Information
We use the information we collect to:
Provide the courses, coaching, groups, workshops, products, and member access you purchase
Schedule, deliver, and follow up on sessions
Process payments, manage subscriptions, and prevent fraud
Send you the emails you have asked for, including newsletters, quiz results, course emails, and promotional messages
Send service messages such as receipts, booking confirmations, password resets, and important changes
Respond to your questions and provide support
Personalize what we show you, including which emails you receive based on your quiz results and interests
Measure and improve our website, content, courses, and marketing
Run and measure advertising, including on social media platforms
Keep our Services secure and enforce our Terms
Meet legal, tax, and accounting obligations
4. How We Share Your Information
We share personal information only in the ways described below.
With service providers who work on our behalf. These include:
Our website, commerce, member area, and email platform
Our payment processor
Our online scheduling system
Form and quiz tools
Analytics and tag management providers
Advertising platforms
Video hosting, cloud storage, and customer support tools
These providers may use your information only to perform services for us.
With our coaches and facilitators, so they can prepare for and deliver your sessions. Our coaches and facilitators are bound by confidentiality obligations to us.
With other participants, where you choose to take part in a group. Anything you say in a group is heard by the people in that group. See our Terms and Conditions for the group confidentiality rules we ask everyone to follow, and their limits.
For legal reasons, where we believe in good faith that disclosure is required by law, subpoena, or legal process, or is necessary to protect the rights, safety, or property of any person.
In a business transfer, if we are involved in a merger, acquisition, financing, or sale of assets, in which case your information may be transferred as part of that transaction.
With your permission, for anything else.
5. We Do Not Sell Your Personal Information
We do not sell your personal information for money, and we do not rent or trade our mailing list.
We do use advertising and analytics technologies on our website, including tools provided by Google and Meta, that collect information about your visit and may be used to show you our ads on other services. Under some state privacy laws, this kind of activity can be considered "sharing" or "targeted advertising" even though no money changes hands. You can opt out of it. See Section 8 and our Cookie Policy for how.
6. How Long We Keep Information
We keep personal information for as long as we need it for the purposes described in this policy, which generally means:
Account, membership, and course access records for as long as your account is active
Transaction and tax records for at least seven years, as required by law
Email marketing records until you unsubscribe, and then a minimal record so we do not email you again
Coaching and intake notes for as long as needed to serve you, and then for a reasonable period afterward
Analytics data for the retention period set in the analytics tool
When we no longer need information, we delete it or de-identify it.
7. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect personal information, including encrypted connections on our website, access controls, and vendors who maintain their own security programs.
No website or method of electronic storage is completely secure. We cannot guarantee absolute security, and you share information with us at your own risk. If we become aware of a breach affecting your personal information, we will notify you as required by law.
8. Your Choices and Rights
Email. Every marketing email has an unsubscribe link at the bottom. You can also email support@thesecurerelationship.com and ask to be removed. We will still send you service messages related to a purchase, a booking, or your account.
Cookies and tracking. You can control cookies through your browser settings and through the opt-outs listed in our Cookie Policy. We honor the Global Privacy Control signal where our platform supports it.
Advertising. You can limit ad personalization in your Google and Meta account settings, and through industry opt-out tools such as optout.aboutads.info and optout.networkadvertising.org.
Your privacy rights. Depending on where you live, you may have the right to:
Know what personal information we have collected about you and how we use it
Access a copy of it
Correct inaccurate information
Delete your personal information
Opt out of targeted advertising, the sale or sharing of personal information, and certain profiling
Not be discriminated against for exercising these rights
Residents of California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, and other states with comprehensive privacy laws have these rights under their state law. Visitors from outside the United States may have similar rights, including the rights to access, correct, delete, restrict, object to, and port their personal information, and to withdraw consent.
How to exercise a right. Email support@thesecurerelationship.com with the subject line "Privacy Request" and tell us what you would like us to do. We will verify your identity, usually by confirming you control the email address on file, and respond within the time required by law, generally 45 days. An authorized agent may submit a request on your behalf with written permission.
If we decline a request, we will tell you why. You may appeal by replying to our response, and in some states you may also contact your attorney general.
9. Children
The Services are intended for adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us personal information, email support@thesecurerelationship.com and we will delete it.
10. Visitors From Outside the United States
We are based in the United States, and our service providers are primarily in the United States. If you use the Services from another country, your information will be transferred to and processed in the United States, where privacy laws may differ from those in your country. By using the Services you understand that this transfer takes place.
11. Third-Party Websites and Platforms
Our website links to other sites, and we maintain a presence on social media, podcast, and video platforms. Those services collect information under their own privacy policies, which we do not control. Please review them.
12. Changes to This Policy
We may update this Privacy Policy. When we do, we will change the effective date at the top of this page and post the updated version here. If the changes are significant, we will let you know by email or a notice on the website.
13. Contact Us
Questions, concerns, or privacy requests:
The Secure Relationship, LLC
PO Box 6669
Bozeman, MT 59771